This page is designed to help facilitate discussions between Intel and its key suppliers regarding the operational resilience and business recovery capabilities of Intel’s supply chain.
Crisis Escalation, Management & Communications
- Do you have emergency management structures and defined roles & responsibilities in place to respond to a crisis?
- Is there a defined communication plan to notify your employees, customers and suppliers of a crisis event?
- What is the escalation path & anticipated timeframe from your crisis management team to Intel? Have this been exercised in a real event or business issue?
Business Continuity (BC) Considerations
- What kind of business functions are considered critical and do they have BC plans associated with them?
- What kinds of impacts are considered by your risk mitigation & recovery planning activities?
- How does senior management support the BC program? What management review and corporate governance mechanisms exist?
- Does your BC program ensure that all business processes/functions that are "critical" to your company are identified and documented?
- Does the BC documentation cover the components that make/support critical processes to an "appropriate" level of detail to ensure single points of failure can be identified?
- Does your BC program ensure that business interruption risks are understood, prioritized and their impacts are comprehended? Have your business groups taken steps to reduce risks? How frequently is the risk and impact assessment refreshed so that changes to your business are reflected in the BC program?
- Does your BC program ensure the BC plans in place are well-documented and current? Do these BC plans provide an effective crisis response and ensure that critical operations continue to be operational during a crisis?
- Is the BC plan documentation readily available to the people who need it and maintain it?
- What kinds of exercises and drills are done to ensure the completeness of the plans? Is the organization prepared to perform effectively during a crisis?
- Can your senior management confidently answer "Yes" when asked if everything reasonable and prudent has been done to be able to respond and recover from an emergency?
