Payment Tracker Self Help

Browse through the navigation panel for the information you are interested in.

Intel's ERS (Evaluated Receipt Settlement) process pays from the receipt of goods versus the receipt of a supplier's invoice.
The number entered into the invoice field is the packing slip number that was submitted to Intel with the product.

Payment amount is not displayed because the supplier may have a negative balance, or credit memo has been submitted.
This could be due to short pay and the buyer has instruction to hold payment.
OR,
This could be due to withholding tax deduction or discount.
E-mail ap-po.support@intel.com for details.

Step	Action
1	Go to Intel Payment Tracker.
2	Select Check/EFT/Payment Number criteria.
3	Leave blank for Matching or starting with field.
3	Note: Modify the date range if required, to view more results.
4	Click Generate Report button.
4	Result: The matching record will be displayed.
5	Refer to Amount Paid column for payment amount received.
5	Note: The amount you received might be differ from the amount displayed, due to bank charges.
6	Click matching check/EFT number.
6	Result: The check details will be displayed as pop-up.

Invoice with no full amount paid could be due to the Withholding Tax/Local Tax or Discount Amount. A foreign vendor is subject to withholding tax. E-mail ap-po.support@intel.com with your correct PO number AND invoice number for enquiries on US Sales Tax Issue.
OR,
Short paid could be due to wrongly deduct on discount amount. The discount amount is deducted based on the Intel Payment Terms. Please contact PO buyer for further clarification.

Country-based	Remark
India	WHT certificates can be issued only to those vendors who have Furnished PAN or a statement of taxes withheld and paid into the Government Treasury would be issued. WHT certificate/statement will be issued on quarterly basis. Submit a request here with your correct PO number AND invoice number for details.
US, PRC, Taiwan, Malaysia	Submit a request here with your correct PO number AND invoice number for details.

The payment term start is based on the invoice received at Intel Accounts Payable.
All invoices are subject to certain validations before being approved for payment.

It may take some time to receive the money after Intel executes the payment, as it depends on the bank processing time (normally about 3 to 5 working days).
Estimated 10 working days for payment made through check to reach supplier’s end.
If there is any change in bank information, please submit request here for changes.

Submit request here with your updated bank information.
Failing to update your bank information in Intel's database will result in your payment being rejected and a delay in you receiving payment.